Get in Touch

Customer Support: 24/7 available
Responses within 2 hours

Partner Support: 09:00 - 17:00 KSA Time
Saturday - Wednesday

Holidays: Closed on official Saudi holidays
Emergency support always available

💳 How do I pay for a booking?

We accept credit/debit cards, Apple Pay, and STC Pay. All payments are secure and encrypted.

❌ Can I cancel my booking?

Yes! You can cancel free of charge up to 24 hours before your appointment.

📅 How can I reschedule?

You can reschedule anytime without additional fees through your account or by contacting support.

📌 Is my data safe?

Yes. We use industry-standard encryption and follow strict data protection policies.

📱 Is there a mobile app?

Our website is fully responsive and works perfectly on mobile. Native apps coming soon!

🌍 Do you support Arabic?

Yes! The platform is fully available in Arabic and English with RTL support.

⭐ How can I leave a review?

After your appointment, you'll receive an email invite to review the salon and your experience.

🎁 Do you offer discounts?

Follow our social media and check the app for exclusive offers and promotions!

👥 How do I create an account?

Sign up with your email or phone number. It's quick, free, and takes less than a minute.

📝 I forgot my password

Click "Forgot Password" on the login page and we'll send you a reset link via email.

❤️ How do I add to favorites?

Click the heart icon (♡) on any salon card to save it to your favorites for quick access later.

📞 How do I contact a salon?

You can call, WhatsApp, or email the salon directly from their profile page on our platform.